Return & Refund Policy

Effective Date: July 28, 2026

At Verovibeapparel, we want you to shop with confidence. This Return & Refund Policy explains how returns, exchanges, and refunds are handled for purchases made through verovibeapparel.shop. Please read this policy carefully before placing an order.

Summary

Return Information	Details
Return Window	60 calendar days from the delivery date
Refund Processing	Within 7 business days after the returned item passes inspection
Return Shipping Cost	Free (prepaid return shipping label provided after approval)
Return Label	Sent by email after the return request is approved
Restocking Fee	None
Storage Fee	None
Exchange	Available for eligible items
Return Address	7 Blueberry Hill Rd, Redding, CT 06896, United States

1. Return Eligibility

You may request a return within 60 calendar days after your order has been delivered.

To qualify for a return, the item must:

• Be returned within the 60-day return period.
• Be in its original condition.
• Be unworn, unwashed, and free from odors, stains, or damage caused after delivery.
• Include original tags (if applicable).
• Include all original packaging when reasonably possible.

Items that do not meet these conditions may not be eligible for a refund or exchange.

2. Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

• Gift cards
• Final sale or clearance items marked as non-returnable
• Products intentionally damaged after delivery
• Items returned without prior approval when additional verification is required

If you are unsure whether your item qualifies, please contact our customer support team before sending it back.

3. How to Request a Return

To start a return:

Contact us at support@verovibeapparel.shop.

Include:

• Your order number.
• Your full name.
• A brief explanation of the reason for the return.
• Photos if the item is damaged, defective, or incorrect.

Our team will review your request.

If your return is approved:

• A prepaid return shipping label will be sent to your email.
• Download and print the label.
• Attach the label securely to your return package.
• Drop off the package with the designated shipping carrier.

Approved returns include free return shipping.

4. Return Shipping

For approved returns:

Service	Cost
Return Shipping Label	Free
Storage Fee	Free
Restocking Fee	None

Please do not send items back without receiving return instructions, as this may delay processing.

5. Return Address

Approved returns should be sent to:

Verovibeapparel
7 Blueberry Hill Rd
Redding, CT 06896
United States

Please use only the return instructions provided by our support team to ensure proper processing.

6. Inspection Process

Once your return arrives, we will inspect the item to verify that it meets the return requirements.

Inspection typically includes verification of:

• Item condition
• Product authenticity
• Order information
• Completeness of the returned package

If additional information is required, our support team will contact you.

7. Refund Policy

After your return has been inspected and approved, your refund will be processed.

Refunds are issued within 7 business days after the inspection is successfully completed.

Refunds are returned to the original payment method used for the purchase.

Depending on your financial institution, additional processing time may be required before the refund appears in your account.

8. Partial Refunds

A partial refund may be issued when permitted by applicable law if:

• Returned items show signs of use beyond reasonable inspection.
• Parts, accessories, or packaging are missing.
• The product has been damaged after delivery.
• The returned item differs from the original purchase.

If a partial refund applies, the reason will be explained by our customer support team.

9. Exchanges

Eligible items may be exchanged for:

• A different size.
• The same item if the original is defective or damaged.
• The correct item if an incorrect product was delivered.

Exchange requests are subject to product availability.

If the requested replacement is unavailable, a refund may be offered instead.

10. Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged during shipping,
• Defective,
• Missing items, or
• Different from what you ordered,

please contact us promptly at support@verovibeapparel.shop.

Include:

• Your order number.
• Clear photographs of the product.
• Photos of the shipping package if applicable.

We will review your request and provide an appropriate resolution, which may include a replacement, exchange, or refund.

11. Late or Missing Refunds

If you have not received your refund:

• Check your bank account or payment method.
• Contact your credit card provider or payment service, as processing times vary.
• Contact your bank.

If the refund is still not visible after completing these steps, please contact us.

12. Pricing, Fees, and Charges

No restocking fee is charged.

No storage fee is charged.

Approved return shipping is free.

Customers are responsible only for charges disclosed during checkout unless otherwise required by law.

13. Privacy

Information provided during the return process, including your contact details, order information, shipping information, and supporting documentation, is used solely to:

• Verify your return request.
• Process refunds or exchanges.
• Provide customer support.
• Prevent fraudulent activity.

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

14. Contact Information

Verovibeapparel

Website: https://verovibeapparel.shop

Address:
7 Blueberry Hill Rd
Redding, CT 06896
United States

Email: support@verovibeapparel.shop

Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Policy Updates

We may update this Return & Refund Policy from time to time to reflect changes in our business practices or applicable laws. The most current version will always be published on our website with the updated Effective Date.