Order Cancellation & Change Policy

Effective Date: July 28, 2026

At Verovibeapparel, we understand that you may need to cancel or modify an order after it has been placed. This policy explains when cancellations or order changes are possible, how requests are handled, and your available options.

Summary

Topic	Details
Order Cancellation	Allowed before fulfillment begins
Order Changes	Allowed before fulfillment begins
Change Requests	Subject to product availability and payment verification
Cancellation Fee	None
Change Fee	None
Processing Cut-Off	5:00 PM Eastern Time (ET), Monday–Friday
Orders Already Shipped	Cannot be canceled or changed
Return Option	Eligible orders may be returned under our Return & Refund Policy
Contact	support@verovibeapparel.shop

1. Cancellation Requests

You may request to cancel your order before it enters fulfillment.

To request a cancellation, please contact us as soon as possible with:

• Order number
• Full name
• Email address used for the order

We will review your request and confirm whether the order is still eligible for cancellation.

Once fulfillment or shipment has begun, cancellation is no longer possible.

2. Order Changes

You may request changes before your order enters fulfillment.

Examples of permitted changes include:

• Shipping address
• Customer name
• Contact email
• Product size
• Product color
• Quantity
• Removing or adding eligible items (subject to availability)

All requests are subject to:

• Inventory availability
• Payment verification
• Operational feasibility

Submitting a request does not guarantee that the requested change can be completed.

3. Orders That Cannot Be Changed or Canceled

Orders cannot be canceled or modified if:

• The order has entered fulfillment.
• The package has been shipped.
• A shipping confirmation has already been issued.
• The carrier has accepted the shipment.

If your order has already shipped, you may still be eligible for a return after delivery in accordance with our Return & Refund Policy.

4. Order Processing Timeline

Orders placed:

• Before 5:00 PM Eastern Time (ET), Monday–Friday, begin processing the same business day.
• After 5:00 PM ET, on weekends, or on U.S. public holidays begin processing on the next business day.

Because fulfillment begins quickly, we recommend submitting cancellation or change requests immediately after placing your order.

5. Refunds for Canceled Orders

If your cancellation request is approved before fulfillment begins:

• Your order will be canceled.
• Any payment received will be refunded to the original payment method.

Refunds are generally processed within 7 business days after cancellation approval.

The time required for the refund to appear in your account may vary depending on your financial institution or payment provider.

6. Fees

Service	Fee
Order Cancellation	Free
Order Modification	Free
Administrative Fee	None

No cancellation or modification fee is charged for eligible requests approved before fulfillment begins.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address or other shipping information is submitted, please contact us immediately.

If the order has not entered fulfillment, we will make reasonable efforts to update the information.

If the order has already been shipped, changes cannot be made.

Verovibeapparel is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

8. Product Availability

If a requested change involves replacing an item, the replacement is subject to current inventory availability.

If the requested item is unavailable, you may choose to:

• Keep the original order.
• Select another available product.
• Cancel the eligible portion of the order before fulfillment begins.

9. Fraud Prevention

To protect our customers, we may verify the identity of the purchaser before processing certain cancellation or modification requests.

Requests associated with suspected fraudulent or unauthorized transactions may be declined or delayed while verification is completed.

10. Privacy

Information submitted when requesting an order cancellation or modification is used solely to:

• Verify your identity.
• Locate your order.
• Process your request.
• Prevent fraudulent activity.
• Provide customer support.

Your information is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Contact Information

Verovibeapparel

Website: https://verovibeapparel.shop

Address:
7 Blueberry Hill Rd
Redding, CT 06896
United States

Email: support@verovibeapparel.shop

Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Policy Updates

We may update this Order Cancellation & Change Policy from time to time to reflect changes in our business operations or applicable laws. The latest version will always be available on our website with the updated Effective Date.